Unsolicited messages, or any messages sent by unauthorized users, are not tolerated by RuleFirst and are considered spam. Please report any abuse ASAP. To report abuse, send us your mobile number, along with the time and date of the message. If you can, please send the content of the message that you are reporting. Upon receiving any complaint, RuleFirst immediately begins an investigation on the reported client. The identities of all individuals involved will remain confidential. We do not allow in our terms of service for users to upload “cold” email / SMS lists or SMS / email lists purchased.
All RuleFirst’s clients agree to our Terms and Conditions upon registration for A2P registration to get approved sender verification from the carriers. RuleFirst can track information on sent messages, including the sender and the contents of the message. Violations of RuleFirst’s Anti-Spam policy may result in a warning or possibly termination of the client’s services. Termination of a Client’s services may extend to future services as well. RuleFirst complies with all state and national laws and regulations with regards to unsolicited text messages and/or spam.
Users can remove themselves from any client’s list at anytime by texting “stop” along with the textword they signed up for. Reply “stop all” to remove your number from all of RuleFirst client’s lists. Abuse can be reported by sending us an email to [email protected]. Send us your mobile number, the content of the message (if possible), and the time and date that the message was received. Your mobile number will be removed from the abuser’s list.