About Us & Ways To Contact Us

Built for People. Powered by AI.

We connect small teams to big results through intelligent automation and authentic support.

About RuleFirst

RuleFirst exists to give small teams the power of an enterprise. We build intelligent systems that connect your tools, automate the busywork, and keep your business moving with clarity and confidence. We are a small team that cares deeply about trust, reliability, and results.

You will never be treated like a number. Your success is the point. We listen, we ship, and we stand behind the work. Every solution is designed to be secure, simple to use, and ready to scale.

What We Believe

Great systems make hard work feel lighter
Security and automation belong together
Clear communication builds long-term trust

What You Get with RuleFirst

One connected platform powered by AI
Automation that saves time across the client journey
Practical support from real people who know your business

Ready to see the difference? Let’s grow together.

Service Levels

We are a small but dedicated team. Here is what you can expect.

Email

Within 24 hours on business days

Phone

Our AI assistant is available to help and route calls

SMS / Chat Support

Available 24 by 7 through our Global Service Desk

Urgent Issues

Handled the same business day from 9 AM to 5 PM Eastern

Our Global Service Desk can escalate any request to leadership, including the founder, when needed. Every request matters and we take ownership until it is resolved.